Manheim San Diego

Contacts

Address:
4691 Calle Joven, Oceanside, CA 92057
Get directions

Website:
manheim.com

Phone number:
+1 760-754-3600

Categories:
Establishment   Car dealer  

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Reviews about Manheim San Diego

• John Frappier

  Jul, 04 2018
  ★ ★ ★ ★ ★
  While each of us can of course only speak from our own experiences at each of the large Dealer Auctions, I will say this from my perspective…the staff at Manheim San Diego (Oceanside) is top notch. All the way through the chain of command from the GM to Dealer Services to Arbitration to the Gate Staff, it is and has always been very clear to me that at this location, the expected Company culture of providing excellent customer service is the priority. This location clearly operates in a way in which it is on full display to both Buyer and Seller that it is not the cars that are the assets…it is the people…both the staff and the Dealers. My experience there has been nothing but positive as they run their facility creating the medium that brings Buyer and Seller together. Their willingness to work with both parties when issues arise is unlike any other place I have ever purchased a vehicle. They are fair, consistent and effective at promoting and maintaining the integrity of their marketplace. Kris in Dealer Services and her staff are professionals at what they do which is a clear indication that the leadership, direction and goals of the location as provided by Denis at the GM level are executable and attainable. Solid operational excellence, or lack there of, at any company, starts at the top and is the lifeblood of the success or is the main contributor to the failure of even the greatest of organizations. Manheim San Diego has that dialed in further than any of the other Dealer Auctions that I have been to. Five Stars.

Photos and maps

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